From the first online consultation to a successful recovery back home, see how we guide our international patients every step of the way.
We have successfully managed hundreds of medical journeys from Africa, Central Asia, and beyond.
Mr. Anish from Nairobi reached out to us with severe cardiac issues. Within 24 hours, our team arranged a telemedicine call with a top cardiologist at Fortis Hospital.
Upon confirming the treatment plan, we immediately provided a Visa Invitation Letter. Our dedicated case manager assisted with flight bookings and secured comfortable accommodation near the hospital.
Our team picked him up from the airport. A language translator was present during all doctor visits. The bypass surgery was a complete success, and we ensured he had constant support during his ICU and ward stay.
After a brief rehabilitation period, Mr. Anish flew back to Kenya. Our post-treatment care team continued to monitor his health via monthly virtual check-ups.
A local medical facilitator in Tashkent referred a pediatric orthopedic case to us. We received the medical reports via email and provided an exact cost estimate from Max Healthcare within 48 hours.
Recognizing the language barrier, we assigned a dedicated Russian/Uzbek speaking interpreter who was with the family from airport pickup to every hospital consultation.
The corrective surgery was performed seamlessly. We managed all the hospital billing transparently, ensuring the family paid exactly the amount estimated initially, with zero hidden charges.
We arranged for a fit-to-fly certificate and assisted the family with their departure. The child is now walking perfectly, and we remain in touch with their local doctor in Uzbekistan.
No matter where you are in the world, Massvaa Care is ready to assist you.
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